I found Isabel to be extremely helpful during this difficult time due to the COVID 19 because we could not be out in Portugal everything was done at arms length. Isabel had to organise a lawyer,then arrange to pack up our belongings from apartment and be there when removal company came to collect boxes. If it had not been for help I do not think sale would have completed.
I have used Marcela Estate agents on the marina to sell two of my properties. I have always found Isabel and her team to be very professional, approachable and very helpful. They have shown potential purchasers around, liaised between myself, purchaser and solicitors and have suggested possible compromises suitable to all parties in order to complete a sale. They were on hand throughout the process and were a great help with the sales documentation and the final completion.
In addition, Isabel and her team are fluent in English so they have been able to translate and explain to me any Portuguese documentation and the sales process in Portugal. They also assisted with queries either I or my purchaser had even once the sale had been completed and were on hand to help with the transfer of utilities, condominium charges etc.
I am now looking for another property on the marina. Isabel understands the type of property I am looking for and I have every confidence that when such a property comes onto the market she will send me the details and contact me.
Thank you Andriy.
The service that you provided was efficient, professional and excellent at all stages of the sales process, in particular your knowledge of the local market and liaising with the purchasers. Thank you for your hard work.
we think you provided excellent service throughout to process from initial viewing to final completion. We have been involved over the years with many property Agents, having moved many times, and we are agreed you are the best we have had. Your diligence and prompt attention to detail have been much appreciated.
With kind regards
First I would like to express to you both our deepest gratitude for your kindness and the assistance you have delivered to us in this long and painful transaction.
We are fully conscious that this support went well beyond what is the standard service given by a real estate company and what you were supposed to do. We thank you very sincerely for that.
Without your engagement and the trust we have put into you, as individuals and real estate professionals, we would not have pursued this acquisition.
Be sure that we will not forget such an engagement and that you are now the only agency we will use for any further investment we might make in Lagos.
We are very happy that this transaction is now completed.
With our kindest regards and our sincere thanks.
Andriy has done an excellent job!
From finding an interesting customer, keeping us informed all the time, throughout the Whole deal. He is an excellent broker, if I will have opportunity to recommend a broker In Portugal I will certainly recommend you.
Wishing him all the best in the future.