Isabel Marques of Marcela Propriedades Lagos Marina office was recommended to us when we travelled to Portugal last year to find a property. As a realtor (estate agent) for many years myself, I had pretty high expectations of whoever we were going to be working with. We had also read some less-than-flattering comments about local agents online. Isabel however met all of our expectations – she is professional, knowledgeable, friendly and kind and speaks fluent English as well as Portuguese and Dutch. And maybe other languages too! Buying in a foreign country can be challenging but Isabel helped us understand the process and everything went smoothly. With some agents, as soon as you’ve signed the contract they’re gone, but not Isabel, who gives great after-sales service too. We plan to rent our place when we’re not using it and when I asked her how I could get professional quality photos done in order to market it, she immediately said she would take them, which she did. If you’re looking to buy a property in the western Algarve, you can’t do better than to work with Isabel.
We would like to write and thank you for the excellent service you have provided together with Marcela Properties.
Thanks to you we are the very proud owners of our lovely Marina apartment.
Throughout the search and purchase process, you have been diligent, professional, most polite and always very quick to respond to any questions.
You listened carefully to our search criteria and showed us examples of what we were looking for each time and then months later when we were not in Portugal you had the foresight to send through the details for the perfect apartment.
We were able to make an offer based on a virtual viewing - your video skills were excellent and you showed great attention to detail and reassured us at every step so that we knew exactly where the property was, the state of the interior and appliances, the position of the sun, the condominium costs and the sale process.
You and your team worked hard to negotiate very diplomatically with the vendors to achieve an accepted offer and to progress the sale process at every moment.
Thank you very much Andriy for all your care and attention - we are very grateful.
We look forward to working with you in the future.
During our property search of the Algarve which had been ongoing for some two years we were fortunate to come across Anja Scheck of Marcela Propriedades. She was pleasant and professional throughout and was able to conduct a very comprehensive virtual viewing whilst we were in the USA which resulted in the purchase of our dream property. Even when Anja was on vacation during the process she continued to liaise with us and keep us abreast of ongoing matters and progress.
We would thoroughly recommend Anja for all matters relating to real estate acquisition or sale in the Algarve knowing that in her you would receive the best of help, advice and guidance.
Having decided to sell our property in Portugal we looked around for a local estate agent and decided on Marcela Properties. From the first contact I had with Andriy I knew we could work with him to market our property. Andriy attended meetings as promised, on time and was very thorough in content. He presented himself in a polite, professional manner and explained the whole process of selling property in the Algarve. Excellent communications through email as we had left Portugal and trusted the whole process to Andriy. We were informed at every stage how the situation was developing and were thoroughly impressed by the ease of the successful marketing of our property. Many thanks to Marcella Properties and in particular Andriy who produced a first class service.
I found Andriy to be extremely helpful and efficient in guiding me through the process of purchasing my property.
I would not hesitate to recommend his services at Marcela Properties in Praia da Luz.
For the sale of our house in Praia da Luz, we called on the Marcela agency.
Our contact, Andriy, accompanied us during the three months of finding a buyer. Although not speaking French, Andriy has always corresponded with us in our language.
We would like to thank him for his kindness, his punctuality in the appointments and his professionalism both in the development of our property on the site and in the negotiation with the buyer.
We wholeheartedly recommend its services to anyone wishing to sell or buy.